my Effective Date: November 29, 2024

At Tobily.com ("we," "our," "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit or use our website, Tobily.com (the "Site").

By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please refrain from using the Site.

1. Information We Collect

We collect different types of information to provide and improve our services:

A. Personal Information
When you use the Site, we may collect personal information such as:

• Name
• Email address
• Phone number
• Payment information (for purchases, if applicable)
• Other information you provide (such as during registration, customer support, or surveys)

B. Non-Personal Information
We may also collect non-personal information, such as:

• Browser type and version
• Device information (e.g., IP address, operating system)
• Pages visited on the Site
• Date and time of your visit
• Referring website (if applicable)

2. How We Collect Information

We collect your information in the following ways:

• Directly from You: When you register an account, make a purchase, or contact us through the Site.
• Automatically: Through cookies, tracking technologies, and analytics tools that collect non-personal information about how you use the Site.

3. How We Use Your Information

The information we collect may be used for the following purposes:

• To process and complete transactions (e.g., orders, payments)
• To communicate with you regarding your account, purchases, or services
• To improve the functionality and performance of the Site
• To personalize your experience and provide customer support
• To send you promotional offers and marketing materials, if you have opted in
• To comply with legal obligations and resolve any disputes

4. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with trusted third-party companies to help operate the Site (such as payment processors or web hosting services).
• Legal Requirements: We may disclose your information if required by law, court order, or government request.
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your user experience. Cookies are small files stored on your device that help us remember your preferences, analyze Site usage, and track your activity. You can control your cookie preferences through your browser settings. However, disabling cookies may limit your ability to use certain features on the Site.

6. Data Security

We implement reasonable physical, electronic, and administrative security measures to protect your personal information. However, please note that no method of data transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.

7. Your Data Protection Rights

Depending on your location, you may have the following rights concerning your personal data:

• Access: You can request a copy of the personal data we hold about you.
• Rectification: You can request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Deletion: You can request that we delete your personal information, subject to certain conditions.
• Opt-out: You may opt out of receiving marketing communications from us by following the unsubscribe instructions in the emails we send.
• Restriction: You may ask us to restrict the processing of your personal data in certain circumstances.

To exercise any of these rights, please contact us using the information below.

8. Third-Party Websites

The Site may contain links to other websites that are not operated by us. We are not responsible for the content or privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children's Privacy

The Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal data from a child under 13, we will take steps to delete that information as soon as possible.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we are protecting your personal data.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

• Email: support@tobily.com
  
• Phone: +8809638606626