+8809638606626
+8809638606626
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Frequently asked question

    If you have any questions or need assistance, please feel free to reach out to us: Email: support@tobily.com Phone: +8809638606626 Our customer service team is available to assist you during business hours [insert business hours, if applicable].
    es! We use industry-standard encryption to ensure that your personal and payment information is safe and secure. We are committed to protecting your privacy and security when you shop with us.
    To return an item, please contact us at support@tobily.com or call +8809638606626 within 7 days of receiving your order. We will provide you with instructions on how to return the item. Items must be returned in their original condition, unused, and in the original packaging.
    We apologize for any inconvenience caused! If you receive a damaged or incorrect item, please contact our customer service team at support@tobily.com within 7 days of receiving your order. Be sure to include your order number and photos of the damaged or incorrect item. We will help you with a return, replacement, or refund.
    The delivery time depends on your location and the shipping method chosen. Typically, orders within [your country] will arrive within [insert time frame, e.g., 5-7 business days], and international orders may take longer. You will receive an estimated delivery time during checkout, and once your order is shipped, you’ll be provided with tracking information.
    We accept a variety of payment methods, including: Credit and Debit Cards (Visa, MasterCard, American Express, MFS.)
    Once your order is shipped, you will receive a tracking number along with a link to track your package. You can check the status of your order by entering the tracking number on the carrier’s website.
    Placing an order is simple: Browse our website and add your desired items to the cart. When you're ready to checkout, click the shopping cart icon and review your order. Enter your shipping information and payment details. Once your order is confirmed, you'll receive an email with your order confirmation and tracking details (if applicable).